Frequently Asked Questions

NAXO offers industry-leading expertise with the agility, direct senior expert involvement, responsiveness, and cost-effectiveness of a specialized boutique. Our clients work directly with top experts in their fields. You’ll never get a bait-and-switch with junior staff, and we’ll never staff clients with bloated teams. You get the expert team you hired focused on your critical issues. 

We serve a diverse clientele including leading law firms engaged in complex litigation; corporations seeking to protect their digital assets and investigate incidents; and U.S. Attorney’s Offices, government regulators, and law enforcement agencies tackling sophisticated online threats.

We are committed to objective, truth-seeking analysis. In addition to field-leading expertise, we care deeply about the details. We leave no stone unturned and are meticulous about documenting every step of our analyses to ensure replicability. We pride ourselves on clear communication, making complex technical subjects understandable to judges, juries, and legal teams. Our experts are highly trained, experienced, and have an incredibly strong track record.

SIDAR is NAXO's white glove proactive dark web and open web monitoring service. We partner with clients using a variety of tools and techniques to create a customized, always-on solution. We’ll help identify your data with value—things like critical IP, customer and employee data, credentials, operational details—and tailor our monitoring to your specific risks. From there, our experienced investigators actively search for and analyze potential threats, sifting through noise to find credible risks. And if a threat is identified, we don't just alert you. We help you understand the implications and navigate a response. With SIDAR, you always have an expert to call.

Our team's background in top federal agencies like the FBI, USSS, HSI, and DOJ directly benefits all our clients. This experience underpins a disciplined, evidence-first investigative approach, a deep understanding of how to navigate high-stakes situations, and the ability to unblock even the most challenging investigations. For you, this means trustworthy, ethical, and objective experts who understand sophisticated threat tactics and deliver results.

Definitely. If your case hinges on understanding complex crypto transactions and technologies, NAXO can provide the clarity you need in court. Our experts specialize in translating highly technical blockchain and cryptocurrency details into straightforward, persuasive language. We are known for providing clear, compelling explanations and written reports that are immediately useful and save your legal team valuable time.

No. NAXO is committed to objective, truth-seeking analysis. For any expert testimony matter, our experts conduct thorough reviews of the evidence to form their own independent opinions. While we will absolutely review reports and evidence from other experts as part of our process, we will never simply rubber stamp work that we have not verified. 

It's never too early and rarely too late to bring in NAXO experts—we're equipped to jump in and provide critical support or incident response in the most urgent situations. If you're facing an immediate crisis or are already deep into a complex matter, our team is agile and ready to provide the expert assistance you need. However, when it’s possible, engaging us early often yields the most strategic advantages. Involving NAXO from the outset, whether it's pre-complaint in litigation or during the initial stages of an investigation, allows us to help shape strategy, guide evidence gathering, and proactively identify risks or opportunities.

NAXO offers a comprehensive suite of in-house services covering complex digital investigations, including blockchain and cryptocurrency forensics, digital forensics, cybersecurity incident analysis, dark web intelligence, and expert testimony. For needs that fall outside our core technical focus, such as forensic accounting or economic analysis—two areas commonly requested alongside our work—we collaborate with a network of highly vetted and trusted partner firms. This approach ensures you receive best-in-class expertise for every facet of your case, managed seamlessly by our team. 

Yes, NAXO has specialized expertise and proprietary capabilities for investigating transactions involving privacy coins like Monero and other anonymizing technologies. 

We are acutely aware of the devastating impact of online financial scams like "pig butchering." At NAXO, our commitment to ethical conduct is paramount. When individual victims without legal representation approach us, our primary goal is to provide honest guidance and set realistic expectations, typically on a pro bono basis. We believe in empowering victims with sound advice, not in monetizing their distress with services unlikely to result in substantial recovery. If a victim has secured legal counsel and there's a viable pathway to pursue recovery or action against culpable third parties (like non-compliant exchanges), we are equipped to provide our expert investigative and litigation support services in those formal engagements.